Privacy Policy

Effective Date: May 2026 | Last Updated: May 2026

1. Introduction

Marketing Enigma AI (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, contact forms, services, or third-party integrations.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide through our contact forms, booking requests, and service inquiries, including:

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

For full details on our cookie usage, see our Cookie Policy.

3. How We Use Your Information

We use collected information to:

4. AI & Data Processing

4.1 How We Use AI

We use AI tools to deliver our services. We are committed to responsible AI use:

See our AI Disclosure page for full details on our responsible AI practices.

4.2 Automated Decision-Making

We do not use automated decision-making processes that produce legal or similarly significant effects on individuals without human oversight.

5. Data Storage & Security

5.1 Where Data is Stored

Your information is primarily stored in Attio CRM, our customer relationship management system. Data may be processed in the United States and other jurisdictions where our service providers operate.

5.2 Security Measures

We implement industry-standard security practices, including encryption in transit and at rest, secure access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection against all breaches.

6. Third-Party Services & Data Sharing

We use the following categories of third-party services:

These service providers are contractually obligated to use your data only to provide services to us and maintain confidentiality. We do not sell or rent your personal information to third parties for marketing purposes.

7. Cookies & Tracking

We use minimal, privacy-respecting analytics. We do not use cookies for targeted advertising or data sales. For full details on what cookies we use and how to control them, please see our Cookie Policy.

8. Your Rights

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

8.2 Right to Correction

You may request correction of inaccurate or incomplete information.

8.3 Right to Deletion

You may request deletion of your personal information, subject to legal and contractual obligations. We will process deletion requests within 30 days.

8.4 Right to Data Portability

You may request your data in a structured, machine-readable format.

8.5 Right to Opt-Out

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

8.6 Right to Object

You may object to processing of your personal data based on legitimate interests.

To exercise any of these rights, contact us at hello@marketingenigma.ai.

9. GDPR & International Compliance

9.1 Legal Basis for Processing (EU/EEA/UK Residents)

We process personal data under the following legal bases: (a) consent (marketing communications); (b) contractual necessity (service delivery); (c) legitimate interests (analytics, security); and (d) legal obligation (regulatory compliance).

9.2 International Data Transfers

Your information may be transferred to and processed in the United States. We rely on standard contractual clauses and other appropriate safeguards for international transfers.

9.3 Supervisory Authority

EU/EEA/UK residents have the right to lodge a complaint with their local data protection supervisory authority.

10. CCPA Rights (California Residents)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to deletion, and the right to opt-out of the sale of personal information. We do not sell personal information.

11. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations:

12. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

13. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy with a new “Last Updated” date. Material changes affecting active clients will be communicated via email.

14. Contact Information

For privacy questions, data requests, or concerns:

Marketing Enigma AI
Email: hello@marketingenigma.ai
Location: Wyoming, USA

We will respond to all privacy requests within 30 days.

15. Related Policies

Have concerns about your data?

Get in touch and we’ll address them promptly.